April 2009
Apr 1st, 2009 by apartmentblogger
Barcelona apartments wants to offer its clients the best possible service and therefore has a contact form that can be used to send in complaints along with any observations you may have. We also have Berlin apartments, Paris apartments, Madrid apartments and all major European cities.







A favor: the beds and sheets was very dirty!!they tell us about the clean of the room we need pay another 70 euro…the beds wasn’t change at all when we arrived.
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A favor: the beds and sheets was very dirty!!they tell us about the clean of the room we need pay another 70 euro…the beds wasn’t change at all when we arrived.
En contra:the beds and sheets was very dirty!!they tell us about the clean of the room we need pay another 70 euro…the beds wasn’t change at all when we arrived.
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A favor: The apartment was in a good position, clean and with all the equipments. The owner was very kind and we’d use it again in future.
En contra:The walls were not clean and this give a bad impression of the appartment. I’d suggest to the owner to paint them.
A favor: Good morning, I will can use again, and recommend your service, because it’s good only for assistence , but the apartment we used (avinyo B) isn’t good.
The palace where is the apartment is very very old and trembling and the apartment no clean ( In a bed there was patch and some coats !!!!) We recommend you to check your apartments from time to time, so you can guarantee bigger cliening to you client.
B.rgds
Franco Bellaveglia
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A favor: Close to the metro station.
En contra:The internet connection was not existing.
For five person we had 3 pillows.
We didn’t have enough clean sheets.
There was dirty washing all over the apartment.
There were coack- roaches in the bathroom and in the kitchen.
We had to wait for hours to understand the proper address of the office where we should leave the keys.
A favor: Perfect location.
Clean, well equiped and nice designed apartment.
The contact person was extremly kind.
We recommend this apartment to everybody.
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A favor: ‘Grace Service Apartment’ in Taipei, Taiwan.
Well appointed apartment with a very helpful local contact.
En contra:Slightly off the beaten path. Description of being close to metro station not entirely accurate.
A favor: Ronda in Barcelona: It was a nice local area and close to the market. Many things in walking distance. Nice contact persons.
En contra:The curtains dirty, and windows could have been cleaned. A lot of dust under the beds.
It was incredible noise from the street, all night long. I had four nights with little sleep. Not possible to have windows open. Only window in one bedroom also. The stairways terribly dirty and untidy. If I had owned the apartement or rented for a longer periode of time, I would have 1) Cleaned the stairway 2) Painted the stairway to give a better impression 3) Tidied around the mailboxes (which I did).
A favor: THE HOSTESS WAS VERY NICE AND ACCOMMODATING. SHE WAS VERY GRACIOUS AND PATIENT, EVEN THOUGH OUR FLIGHT WAS CANCELLED AND WE ARRIVED LATER THAN SCHEDULED. THE APARTMENT WAS IN A CENTRAL LOCATION AND EQUIPPED WITH EVERYTHING WE NEEDED. WE WERE VERY COMFORTABLE AND HAPPY WITH OUR CHOICE!
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En contra:Information that the power will be paid separately (depending on usage) is not enough. Rough value for a day should be given in order to get the final price for a day (or the price for 1 kWh). Lack of this information is very missleading.
A favor: The apt at Celimontana was nice and comfortable. We enjoyed our stay.
En contra:The kitchen needs some additional equipment: more pots and pans, kitchen towels, tablecloth, wooden spoons, a sieve, a soup-ladle, etc.
In ther bathtub there wasn’t a plug.
A favor: 1) All information was concistent with that given in the website.
2) Cosy apartment, close to the center and public transport.
3) Nice and helpful hosts quickly responding to the mails (sent before arrival).
En contra:1) The water heater was in a very poor state – one night it stopped working and started leaking covering all the bathroom with water… And we couldn’t turn it off and get in touch with the host… Nevertheless, finally in the next morning when we sent the email our host contacted us and took care of it.
2) Water heater is quite small and there is only enough hot water for 2 people… (we were 3…)
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A favor: We rented the Apartment: MARINA DIAGONAL in Barcelona
The localization of the flat is very beneficial (very near the centre of cities and Sagrada Family), easy access into the public transport and the underground.
En contra:Flat is located below the ground floor, is very dark, terrace between buildings, with withered plants, without the sun – not encouraging sitting.
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A favor: [Benedetta apartment in Florence] Karin is wonderful – so friendly and welcoming and helpful. We loved the set-up of the apartment with the mezzanine level, even though my tall partner did bang his head on the beams once!
The location of the apartment in the city is super-convenient too – just 5 mins from the bus and train stations. As we travelled to and from Florence by train, it couldn’t have been better placed.
Overall it was a very positive experience, and I would stay here again.
En contra:[Benedetta apartment in Florence] The double bed was actually 2 singles beds placed together, so there was a bit of dip in the middle which was slightly uncomfortable.
Would have been nice to have a kettle and a normal toaster (not a sandwich toaster) in the kitchen. Also not having a draining board was a little inconvenient.
‘Satellite’ TV seemed to show mostly Syrian soap operas.
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En contra:The kitchen and refrigerator were so dirty, that we had to wash them before use.
The kitchen drawers and cupboards are in a poor state, hence a proper sanitation is difficult to obtain.
We are surprised that an apartment in this price level, is not in a better condition:
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A favor: We asked for an iron and corkscrew (there was neither in the apartment). Within an hour our contact person had returned with both!
En contra:Major problems with hot water: there usually wasn’t any…
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A favor: Contact person is extremely kind, the apartment is very well furnished, clean and confortable. Excellent location, near to city centre and public transport.
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otraaaa
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A favor: lovely apartment, great location, the owner was very nice.
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A favor: Everything was perfect.the home was very clean and comfortable and the location was excellent.We want to thanks a lot the girl who take us in the house was very kind and lovely.
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A favor: None
En contra:None
Nice apartment, would recommend. Only suggestion would be to inform lodgers when hot water is available as it seems to work for a while ( 2people having a 3-5 min shower each) then cold water only. Apart from that a decent place.
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Nice apartment, would recommend. Only suggestion would be to inform lodgers when hot water is available as it seems to work for a while ( 2people having a 3-5 min shower each) then cold water only. Apart from that a decent place.
A favor: easy to reach by metro yellow L4 Brachelonetta.
En contra:The equiment was old and out range. The dobble bed impossible to sleep in – meeting point in the midtle! We put the madras on the floor and then sleep well.
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A favor: Everything was very clear, as wel as the information from the website as the information given by the contactperson. It was a good stay!
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A favor: Nice apartment, clean and well divided with possibilities of 3 bedrooms. Flat-screen TV, internet-access and free ip-telephone!!
En contra:Poor equipped kitchen :-/ Be careful with the toilet, it is easily broken and you will probably have to pay for it.
A favor: INCITY LISSABON 06 – 10 april 2009
When we arrived the landlady was waiting for us.
Correct invoice
Two keys for the apartment was pleasant
En contra:The noise at night, untill 3.00 a.m. young people in the street instead inside the cafe’s en tavernes.
Dirt on the street in the morning, broken glass
The landlady spoke only Portuguese
I tried to explain that we would be leaving the apartment on Friday morning at 7.00 a.m. (10.04.2009)
I thought she understood, because she wrote it down on the invoice.
We expected her on Thursday evening or fridaymorning, but she didn’t show up to pay back my deposit of 100 Euro.
Because we left the apartment the way we received it, I count on it that you will transfer the money to my account:
one hundred Euro (100 €)
Sincerely
Tom Vermeiren
A favor: Fantastic location – small but very well designed.
En contra:Check out times between 9 til 12 was not made clear before we had committed.
A favor: It was a nice appartment, and a good journey.
En contra:It was a cool (cold) appartment, with no direct sun. We had a problem to warm the appartment (there was only airconditioning)
The contactperson only speaks Spanish, no English or French. It was hard to communicated for the appointment for the Key.
A favor: Clean, well equiped and nice designed apartment. Very near the metrò,
The contact person was extremly kind. We recommend this apartment to everybody
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A favor: Quiet naighbourhood. The contact person was helpful.
En contra:The pictures from Internet didn´t match reality. We was told that three of the beds should be made almost immediately but they wasn´t made until we contacted the contact person again several hours later. The apartment wasn´t properly cleaned (spiderweb and dust). It was an apartment for 5 persons, but there were only 4 chairs. The beds weren´t comfortable… The shower needs to be repaired. Awful smell in the wardrobes.
A favor: The apartment we rented (Arc de Triomf, Barcelona) was perfect; it was not too expensive, it’s location was perfect and it was both well-equipped and clean.
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otraaaa
A favor: Everything was perfect. I will use this kind of service again for sure.
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A favor: Near to 4 frequent bus services to main railway station, taking 10-20 minutes, depending on time of day. Contact person very pleasant to deal with and very helpful. Plenty of space, equipment good, important local information provided (where to eat, where to shop, times and costs of museums, etc). Useful local shops (bakery, chemist, etc) and two supermarkets close (one economy, the other huge and high quality).
En contra:Some noise at night from traffic on the nearby main road and activity in the local bakery beneath the apartment.
A favor: Great experience. Nice place easy to handle renting
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A favor: Brilliant location….very bijou…central Marais district in Paris….ideal for a group/couple.
En contra:A few DIY jobs needed doing…not major….fixing shower handle/shower door was unstable/appliances a bit old but functional. Felt smaller than shown in the pics.
A favor: The location is great. Youy could practicly walk to all the most important sites of Barcelona. The metro station was also 3, 4 minutes away and you can get everywhere by metro there.
En contra:a lot of inconsistencies.
The price was the same, but there was a very big difference between the pictures from the the internet and the real apartment. The apartment was simply dirty. Everything was dirty. Also, the bathroom was the smallest I’ve ever seen.
A favor: The information given was accurate. In fact the apartment was even better than we expected. It was very clean. The owner was very friendly and helpful.
En contra:The area was a bit run down.
A favor: the apartment was very clean,n the owner stays next door she is helpful too!
En contra:there was no television,so while we were in rome our family (from india)kept informing us that there was an earthquake in rome n we had no news,we were unconnected,we also did not get satisfactory wifi connection to enable us keep in touch by mail with our international contacts.these services are very important to all international customers today.
ther was no microwave oven,or music system.
the appartment is no too close to the metro.
A favor: Linda Goldmann answered our e-mails very fast and where very helpfull. We can only recomment her apartment.
En contra:Absolutely none
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En contra:Only broblem was that there was no hot water,could have been a bigger problem with small children.
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A favor: The Alicia apartment in Berlin is great. The place is huge, comfortable, and has everything available. This will be our place to stay in Berlin because it’s secure, very nice, and very affordable.
En contra:It’s on the last subway stop so it takes about 30 minutes to get to the center of town but that is the only drawback.
A favor: great location
En contra:- the fact that is a 5th floor isn’t clear, at least for a non-spanish, not familiar with the way floors are described
- the tv didn’t work properlly
- the front door looks very fragile… and it had well visible signs of being opened with a kick – and poorly repaired with some nails (that make me a lit bit worried about my family safety – nothing bad happened, fortunatelly).
A favor: Great location, loved the gelato store on the corner.
En contra:Didn’t have hot water whilst we were there as we weren’t told to turn the hotwater system on. The cleaner was locked out so when we arrived we had to wait for her to clean the apartment before we entered. TOILET SEAT WAS WOODEN AND FALLING TO PIECES.
A favor: Nice flat with excellent location in the Saint Denis pedestrian district of Paris. Easy access to most facilities. Nice contact person, very helpful. Will definately be considered again next time we go to Paris.
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A favor: I think that the appartment is having a very good placement in Prag. And its placed even better than we hoped.
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A favor: Asterix B – Barcelona
Administration was very efficient.
En contra:Asterix B – Barcelona
Equpment provided was poor. Not really acceptable to provide just 3 cups for a 4 – person apartment.
A favor: GOOD LOCATION….
En contra:POOR QUALITY EQUIPMENT.. HAD TO WAIT FOR HAVING THE KEY.. NO INSTRUCTIONS HOW TO USE BOILER…
A favor: Thank you to Mr Max!
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A favor: Good location, good price.
En contra:Got given the wrong keys for the apartment, so had to return to the agency office to change them. Booked an apartment for 5 people, but there was only a very small blanket supplied for the pull out bed that did not even cover the whole body.
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En contra:It was complicated to pay: I needed the Spanish language
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En contra:the only thing is that the bed was quite little (queen bed not king bed)
A favor: Good appartment, not big, but all tools there (and clean!) and free parking spot! Can really recommend!
En contra:3 flights up!
A favor: BEDART, Firenze.
From 5 to 10 mins walking to every famous places of Historical Center of Florence. Very clean. Good bed.
En contra:Electrical WC and average air refreshing in bathroom but its OK.
A favor: Casa Vittoria is a very well placed apartment close to the Vatican and 10 mins away by bus from the historic centre of Rome. The apartment owner is very frindly and willing to help. I would certainly recommend the apartment for young couples with kids.
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A favor: great location
En contra:Pillows were very dirty. The roof leaked from the apt. above. Extremely noisy in the morning – needed earplugs to sleep. Very dirty under the beds. Internet was intermittent and basicallly unusable. Soap for the dishwasher and washing machine would have been helpful.
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C´etait l´appartement sympa et agreable bien placé avec le propriétaire tres sympa.
A favor: Provolo 4
très bien situé
propre, spacieux (mis à part la salle de bain)
En contra:Le contact à l’arrivée n’était pas là, il a fallu appelé, alors qu’un mail avait été envoyé disant qu’il y aurait quelqu’un et que si c’était nous qui arrivions plutard il fallait que l’on appelle. C’est un peu dommage.
des brochures touristiques auraient été la bienvenue.
équipement de le cuisine largement insuffisant :
exemple : pas de verres !!!, pas de micro onde, pas de rape à fromage, pas de bouilloire.
Salle de bain est petite, un seul rouleau de papier toilette !
A favor: Apartment was in ideal location – literally 1 min from the nearest metro and a 10 minute walk from the colloseum there were also plenty of restaurants, bars and shops close by too.
The Apartment was both clean and tidy if a little offers fantastic value for money for its price and location.
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En contra:it ‘d be better to warn travellers if they need an adaptor for european plugs
A favor: service was which I expect = OK
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A favor: The apartment was really wonderful, much more than we expected! The location in the city was awsome, and so was the apartment alltogether. We would come again, and can recommend the place and Only Apartments also to other people planning a holiday in Budapest!
En contra:Only minor minus, or should I say improvement suggestion. We were little surprised, that there were only handtowels and no bigger towels in the apartment for us to use. Because we didn´t bring our own bathtowels (we thought it was part of the apartments equipment), we had to buy towels ourselves.
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We had a fantastic stay in Berlin and the appartment was great and the location was perfect!
A favor: Very good service in the web and e mail
En contra:I was told that the appartment had internet and when we got there there wasn’t any. Also the contact person that received us was in a rush and she didnt whant to explain anything. As I was told when I got to the airport I called her and she said to call again when I was there, so I had to pay for an extra call and also wait for her. When we entered the appartment I started checking athat evrything worked propperly and she did not like it.
And as a coment the apparment is in a very noisy street, it is in front of the only 24 hr store nearby so ther are loads of people yelling. also we were not told that there were people working in the building and they started drilling and hammering very early.
A favor: Brilliant location and atmospheric property
En contra:Very dark with little natural light
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En contra:Dirty microvawe.
Very good location, good access to city center.Clean surronding area.
A favor: location in the city
En contra:equipment scarce – no towels enough- not clean
worst contact till now
A favor: The Piazza Navona 1 appatment in Rome is located really close the Piazza Navona, very nice owner, the locaion fantastic to do the Rome sightseeing on foot – so close to all the monumants and nice places, really nice, a bit noisy at night, ideal for people who do not have kids and want to try the Rome at night, lots of shops nearby, really nice, many local people. Location perfect.
En contra:The upper bed is too close o the ceiling, we felt a bit like in the coffin, no electric kettle, no ventillation in the bathroom, not for tall people – the hall and the bathroom are 2,05 m high.
A favor: convenience location: near metro line, restaurant and supermarket
budget price of rent
En contra:no escalator
limited supply of hot water
hard to open the lock in entrance
only way to make contact is through phone call
A favor: Our contact person, Nuno Baptista, was extraordinary helpful and welcoming.
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A favor: Exact description of the apartment. Everything mentioned on internet was correct in real life: eguipments, location, pictures were very helpful! Fantastic Rome Vacation!!!
En contra:No against. Everything was perfect.
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A favor: All excellent and the fantastic location…. light, kitchen stuff, beds! shower, quiet, nice people…. All great!
En contra:The stereo set was a little poor, but no problem: Who wants to stay @ home to listen to music when Valencia has so much to offer in lovely weather!
A favor: Host was very friendly and helpful. Beds were really comfortable, and aprtment was in a GREAT location. Walked everywhere in the city, and went to the market every morning for food. Comfortable stay – I would definitely go back. [Grotte in Rome]
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En contra:A little bit noisy by night with some watercanalisation.
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A favor: the elevator, good beds, a dishwasher and a washing machine
En contra:It was impossible to take a shower. The gas fel out every minute. We lost a lot of time taking a bath (4 persons).
The furniture of the apartement was rather poor (not cosy). In Madrid it was much better.
We enjoyed Valencia, the apartement Selene on the other hand was rather expensive related to the offered quality.
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A favor: The apartment is wonderfully situated in the city. I was aware that it was central, but it is even more central than I ever thought of. You go down to the street – and you are 100 metres from the most central Piazza in Florence. That was so, so nice as we were travelling with a 3-months old baby. It was so easy to go home and out again several times during the day.
En contra:It is very loud in the apartment – you can hear everything around you from the other apartments. We were there during holidays – Easter – and maybe that is the reason why there were so many people gathered in the above apartment, but it took one night’s sleep…
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En contra:The apartment was much shabbier than shown on the photos in your advertisement. We were greatly disappointed because of he low standard. We wpuld never have rented it if we had known the low standard.
A favor: The Durantin appartment/Paris is really amazing – located in the heart of Montmartre and the comfort is very good. We had wonderful spring time days in Paris.
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A favor: no the appartement was as described
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A favor: – Kitchen facilities are well-running
- good location
- The contact person was extremly kind
En contra:a) Bed-mattress are very old and exhausted – change is MANDATORY
b) Hair dryer and Microwaves aren’t available (aspected=yes)
c) in general walls paint and bathroom (shower cornar) renovation are necessary
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En contra:The stairs are very very very narrow – a big problem with suit cases. SHOULD BE MENTIONED!!!!!!!!!!
A favor: Large, well located apartment
En contra:No WiFi as advertised and contact very unhelpful in correcting it.
Dishwasher did not work
No kitchen towels
50 euro cleaning charge which was not advertised
Do I get my 50 euro back?
A favor: APT Senhor Monte in Lisbon. There is a wonderful view from the apartment, also a fantastic restaurant Via Graca just around the corner. The layout was perfect for us, plenty of room for 4 people. We would certainly recommend this company.
En contra:There was no iron, we had to buy one. The location was fine for us but would have presented problems for people with limited mobility or fitness as it is on a very elevated site. You would have to use taxis to reach it.
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En contra:The TV had a very bad picture – very snowy
A favor: Great apartment and location. Terrace
En contra:Too expensive. Narrow winding stairs from one level of the apartment to the other
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En contra:too few international TV progammes
A favor: Absolutely brilliant apartment in superb location in the city, and with a lovely view of a Piazza. Giuseppe was lovely and welcoming, we thoroughly recommend this apartment!
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A favor: Lokation of apartment Sweet Testaccio was good.
En contra:The apartment was not like in pictures. Apartment wasn’t glean. Hair dryer and waching machine was broken. Blankets and pillows
were dirty. The apartment was worn out. There was not enough equipments of kitchen for fife people.
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En contra:For some reason the wi-fi connection didn´t work with my mac, but seemed to be working fine with the contact persons PC.
A favor: (Butte Montmartre, Rue Lamarck) Friendly welcome and fabulous, elegant apartment with view of Sacre-Coeur – I’d be happy to live there!
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A favor: The apartment was excellent. Danny Fraser contacted us ahead of time to arrange key drop off. Can’t say enough good about the experience. Excellent location. VERY SAFE BLDG.
En contra:No safe
Couldn’t get on internet
Would stay here anytime I am in Edinburgh. The whole experience was great. Reasonable rent. Great location. 10 Minutes walk from Prince Street. Everything you need is in the apartment.
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A favor: Uniche cose negative sono la locazione vicino al quartiere malfamato, e la pulizia, in quanto le lenzuola e le coperte erano sporche. Per il resto tutto ok.
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A favor: The apartment was very quiet, clean and with all the equipments. The owner was very kind and we’d like to use this apartment again in future.
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A favor: Close to metro, RER, buses.
Able to walk to many tourist attractions.
Contact person DID come round with extra cloths to mop up the flood and arrange for somebody to come and put SOME grouting between glass bricks, tiles and round the shower tray, but it should have been finished properly beforehand.
En contra:Shower leaked badly – flooding studio as no grouting or sealant between glass wall or round shower tray or wall tiles. No shower curtain. Walls of shower room didn’t meet in corners and sliding door didn’t shut. Paintwork was dirty. Furniture was cheap, mismatched and looked like cast offs. Equipment in kitchen area was inadequate – even for 2 people. Noise from street was horrendous – going on until 2 or 3 am most nights and 5am on Sat. Studio was on 2nd floor not first as claimed with incredible steep, narrow stairwell. Sofa bed not comfortable. Bedlinen very old, as were towels. Only one set of keys. No place to dispose of garbage – had to use public bins in street.
A favor: The apartment was exactly as described and we found the accommodation excellent for our needs.
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A favor: Shops were closed when we arrived and for two days in Rome for Easter, so it was very convenient to find in the apartment some items as coffee, tea, oil, herbes, etc.
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A favor: Really well located, very convenient
En contra:It is not the quiest place during the night.
The equipment of the kitchen is unsufficient: no big pan fo the cooking, not enough plates- glasses – ….( just 6 pieces of each).
The leaving room does not have 6 seats and it is even an appartment for 8 peoples.
A favor: Cité du Midi Paris – Easy to find, good location.
Good description and services, well equipped.
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En contra:I regret to say I have never been in accommodation with such low hygienic conditions (open canalization in room – terrible stink, toilet in which is not allowed to use toilet paper). I would suggest to to inspect such accreditation before putting into your offer.
A favor: The price of the rental of this apartment is rather competitive, and the contact person was very nice.
En contra:The flat is rather small and dark.
A favor: Appartment
elicatese born
excellent and quiet location.
Close to the underground and amenities
En contra:when we arrived The appartment had not been cleaned yet which didn’t give us a very good impression.
the double bed in the tiny bedroom was narrower than standard size and the mattress was very basic, that made it pretty uncomfortable and we didn’t sleep well. All together not very restful as there weren’t any night curtains either.
A couple of suggestions: Please don’t forget teatowels for the kitchen and bathmat.
A favor: no
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A favor: Great old apartment in Ancient City of Rome, extremely bright, clean and well kept. Very well equipped with everything in perfect working order. Exactly as stated, the perfect location for walking tours of city. Contact person was extremely pleasant and helpful. Would strongly recommend and we will return to same apartment.
En contra:nothing
A favor: Just a short bus ride to the city. Food shops nearby. Lovely appartment.
En contra:Left ouyt broken chair. Area a bit untidy.
A favor: To start with, the reception of the contact person was professional, courteous, helpfull, informative and welcoming. The arrival at the apartement was easy, the location was fantastic, just wonderful.
En contra:After we arrived at the apartement our first impression was that we were deceived by the photo’s on your website of the apartement ESTE A. The photo’s on the website gave us the impression of seperate large rooms. But in reality it was an apartement with an unfortunate lay-out and with small and claustrophobic rooms.
When we arrived we found laundry (sheets, towels, etc) hanging on the balcony. We also were concerned about all the extra keys just lying on the table.
The cleanliness of the apartment was ok but could be a lot better.
Also the quality of the matrass and bed is very poor. Sleeping more than 3 nights in it would kill our backs.
The equipment and all the utensils in the kitchen were also of a poor quality.
Finally it was a shame that there was no extra toiletpaper.
A favor: The location of the apartment was actually more central than we thought so that could be highlighted further in the advertising.
En contra:The location was very noisy at night, so whilst we really appreciated the central location it would have been useful to have understood that we would be disturbed throughout the night by people in the surrounding streets leaving bars and clubs etc.
A favor: Nice, clean and well situated apartment. We probably comme again. Thank you.
En contra:1. There is no shower courtain in the bathroom so additionnally rug for the bathroom would be very usefull (children prefer taking shower so everytime the bathroom was transformed into swimming-pool and it is not very pleasant to have your feet on the wet floor).
2. The external stores need to be repaired.
3. A little bit noisy in the morning
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En contra:I asked whether linen would be provided for all beds however there was no linen for the fold out bed. There was no toilet paper in the apartment and we had to purchase our own paper.
as above
A favor: My landlord was great and very helpful. Fully furnished, great location. My one and only place to go to when I need a place in Madrid
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A favor: Great apartment, fantastic location. Price wasn’t cheap but was worth it overall. We thoroughly enjoyed our stay and the holiday was very much enhanced by the lovely apartment.
En contra:We were left waiting outside in the rain for half an hour (22.00 – 22.30) until someone turned up to let us into the flat despite the fact that I had contacted the owner as soon as we arrived in Barcelona as instructed. As we were paying an extra 25 Euros to arrive after 20.00, we all felt this was quite a poor service. Also, the mattress in the single bedroom is VERY uncomfortable – not actually a mattress, merely a thick piece of foam.
A favor: Fine overall service with everything incl. cab from and to airport ok on scedule.
En contra:May be warm water was a good idea? 25 celcius as max is not to any luxury .
Yours Kaare Birch
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En contra:The television did not work properly (we had 5 children, so they got bored), the coffee pot was broken, the sink faucet valve was broken, and after one person showered there was no longer hot water. In addition, there was too much noise (very busy area) at night (10pm to 5 am) and it was very difficult to sleep.
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A favor: A very good apartment in the center of Berlin
En contra:The infomations concerning the price we misunderstood.
So please when youwrite the total price then add plus reservation fee cost
A favor: A very good apartment in the center of Berlin
En contra:The infomations concerning the price we misunderstood.
So please when youwrite the total price then add plus reservation fee cost
A favor: Great location – 30M from old town square. nice apartment, has a balcony & a computer with internet access as well as wifi for your own computer.
En contra:None
A favor: Nice apartment near bus station and vaticano area .. Contact person very polite and helpfull..
En contra:A little noisy as it locates in a fussy road..
A favor: We rented CIUTAT VELLA in Barcelona for 4days. Great location just off La Ramblas. Spacious 6 bedroom apartment, neat and tidy. Late but friendly meeting to swap contracts. Easy to find from directions given. All our teenage children enjoyed the comfort of their own room.
En contra:Lots of stairs up up to the apartment. We knew about these but beware if you are not fit. There are 2 shower rooms as stated but one shower cubicle was tiny. Only large enough for our youngest child to use. Not enough hot water for a large party. There were 8 in our group so if you were not in first it meant having a cold shower!
Although we didn’t use the TV the aerial was broken.
A favor: very friendly owners-contact persons and ready to help
well equipped appartment
En contra:half of sheets may have been used before
(kid’s sheets clean)
rather few towels
A favor: None
En contra:We will never use this service again and have written a formal letter of complaint about our stay. The apartment was small as advertised but the pictures advertised on internet werent up to date and our apartment was disgusting. We never slept for the 3 nights but couldnt move as we had small child. On second night we spent 30 minutes at quarter to midnight dealing with a leak from the upstairs apartment which flooded our apartment and was inches from the second bed. Our contact had his phone off and wasnt contactable. We contacted the office and they were able to obtain Killen who then promised a 90 euro refund of which we only received 70 euros, again this is in official complaint. We only agreed to stay as it was our last full day and we were getting refund. The link attached is a video diary of our apartment and the conditions we slept. We have given bad reviews to all our family and friends and pending the outcome of the complaint we will be posting our comments and video on u tube and trip advisor to warn others.
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A favor: It was a nice appartment with a splendid location in the center of Firenze.
En contra:The equipment was not as expected. Contrary to the description there was no wireless internet (which was on of the reasons we choosed this appartment) and there was no kettle to boil water.
Besides the bed was very hard, and there was lack of equipment in the kitchen e.g. wineglasses, good corckscrew, good ladles.
otraaaa
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En contra:it was verrrrrry dirty, it was not cleened from the previous users , could not wait leeving it. its very pitty since the building itself is recently renovated and the appertment is quity spacy and equiped, but the cleenliness ruined it completely
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A favor: Very good contact (owner!)
En contra:poor toilet facilities…
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A favor: it does not tell you what a wonderful host karin andrea pedraza is and how welcom she makes you. the appartment is beautiful and very . our honeymoon was perfect thank you
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A favor: Excellent location on small street off of Passeig del Borne. Lots of eating and drinking places nearby. Rent a bike nearby and Barcelona is yours! Overall, Flassaders apartment gets 4.5 from us!
En contra:Linen and pillows are smelly and need to be replaced. Need an extra mirror outside of bathroom, possibly on door by bedroom. Light on bathroom mirror non functional. Front door knob is loose and needs to be repaired.
A favor: Perfect location, modern appartment with all facilities.
En contra:Not very clean (dust, and humidity in bathrooms).
A favor: The apartment was very wonderful with the best view ever, also the owner was very helpful. But someone should explain how to get to the apartment without foot or taxi. I mean, it can be reached also by tram.28, which stops around 100m away from the apartment, but the tram stop is not very visible
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A favor: The apartment is excellent. Close to the Louvre, 2 grocery stores, many, many restaurants. Apt is well provisioned, clean, safe area, beds excellent.
En contra:Small
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A favor: Many thanks for your service, Even when was problem with the booking it was solve nice and official,
The apartment was very nice and well done, clean and comfortable.
The Host offers very warm welcome and nice atmosphere. The location its little far from center but when you find your way its no problem.
I would recommend for anyone in future.
En contra:None
A favor: Although is was already after 23.00 hr. (delay of flight) the host was very quickly at the app. place, after we did our phonecall. The appartment was close to the metrostation and we could also walk to the Barcelona centre. Lots of shops where we could find breakfast articles.
En contra:Glasses were too little and cups of poor quality.
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A favor: great location
En contra:Doublebed was only 140 cm – should be mentioned in the discription.
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A favor: Walking distance to city center.
En contra:Everything looks much nicer on Internet site, the photos, etc…, but in reality it is not so nice and clean.
Very difficult to claim up via very, very narrow stairs to the fourth floor, and not possible at all with luggage, suitcases, etc..
Very dark and suspicious surrounding area, dangerous to walk in the evening.
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A favor: Funicolare apartman in Napoli:
The location is superb, the stuff is nice.
En contra:The equipments in the bathroom were isnstable, the water was incalculable warm or cold.
A favor: The contact person that greeted us was excellent and really proffessional.. Thanks you Laura.
The manager made him available in a short time to fix electricity and shower issues.
En contra:We for sure do not reccommand the apartment AL RIERETA
Full address: C.Riereta 29, 1º 2ª, 08029 – Barcelona
The entrance was discosting (as example: die mouse , painting falling on our head….mail boxes all destroyed), the apartement was nice but not clean; need to be painted, moist in the shower, no hot water even after they changed the water tank; taking cold water shower was not what we were expected for sure.
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En contra:ATTICO FEDE (Rome) the sheets and towels were ok, but the bedspread, the sofa cover and the courtains were very dirty. The kitchen should be more clean. I suggest to put the bedside tables.
In general a good value for money.
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Nice and friendly contact person.
En contra:To less chair. Only 2.
A favor: The apartment is located in a location close to the city center
En contra:The apartment was not as nice as it seemed in the pictures. The bathroom is very much in need of renovation. Most importantly the woman who runs the apartment (Isabel Benito) proved to be very untrustworthy and was sneaky about not returning our security deposit. Also when the toilet got clogged we contacted Isabel and instead of coming to fix it she told us to fix it by sticking the mop in the toilet. This is the same mop we had used to clean the apartment. This same woman took our security deposit and told us we would be payed in full when we leave. However when we went to give her the keys back she didn’t want to return the money because she said we had checked in late. We questioned why she was bringing this up now but when we checked in told us that we would receive all 100 Euro. She replied by telling us that the apartment was messy. Aside from the fact that this was not true because we made it a point to clean the apartment and mop the floor before we left it did not validate the fact that she would not return our money. After arguing for a while we gave up and let her leave with the money. She told us she would think about returning the money and email us but not surprisingly she never wrote to us. Isabel seemed sweet at first but ended up being a very untrustworthy individual. If you are staying here I would take caution when dealing with her.
A favor: We stayed at the Korinna in Berlin. The apartment was excellent, in fact much larger and more attractive than the pictures suggested.
Peter, the caretaker, was exemplary in his role.
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A favor: Supermarket, carparking and metrostation within 1 minut walking!
Nice nighboorhoud (Montmartre)
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En contra:Noisy at nighttime.
A favor: Very clean and confortable and the contact person was very helpfull
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A favor: the apartment was in a perfect position and the contact person was very kind.
En contra:the apartment was NOT clean, ants walking in the kitchen, dirty towels inside bathroom and kitchen fornitures.